Credential Handshake

Provide the access credentials required for our engineers to perform the extraction. These details are stored in a volatile encrypted state and purged upon ticket closure.

Case Identity

Client Name

Contact Email

Infected Website URL

WordPress Admin Access

WP Login URL

Admin Username

Admin Password

Ensure this user has Administrator privileges. We cannot remove core malware without full access.

Server / FTP Access

Host / IP Address

Connection Protocol

FTP/Panel Username

Password

Additional Intelligence (Notes)

By clicking Transmit, you authorize WPMalwareMedic to access your server for remediation purposes.

Credential Handshake

Transmission Secure

Case Identity

WordPress Admin Access

Server / FTP Access